Terms & Conditions

PAINT

A paint shed supplier in Cornwall which produces handmade artisan printing paints. Our paints are made by a selectasine binder mixed with pigments. The paints are non toxic & lead free. The paints are designed to give coverage to any textile surface & print technique. For more information & inspiration please check out our Facebook page & Q & A page.

PRICES

All prices are in pounds sterling (GBP) as we are a UK based paint supplier. If you wish to convert GBP into your local currency, the XE Universal Currency Converter will give you an indication of equivalent value.

Please note, we charge VAT on all paints and paint sets sold to all EU & worldwide customers. This is included in the paint cost. Delivery charge is added during the checkout process, so we can determine from your address the delivery charge.

STOCK

We only sell brand new products, not used items. Most products are carried in stock and can be dispatched quickly. Items which are not in stock can take longer to be ready for dispatch. We will try to keep you informed of the progress of your order. When an item is pre-ordered and money is taken for that item, an expected shipping date will be communicated explicitly with the customer prior to purchase.

DELIVERY TIMES

We aim for a 3-5 working day delivery. This will change depending on location of delivery address.

PURCHASE ORDER

Find the item you want to buy, add it to your cart and pay using the basket steps to proceed. You will receive an order confirmation once your order has been accepted.Then you will receive a second email when we dispatch your order. This is a secure web ordering & creadit card payment service. We use worldpay to process all our transactions. They are a reliable & secure global service and you don't need an account in order to use the service.

CANCELLATIONS

If you want to cancel your order, please notify us as soon as possible. It may be that your order has already been dispatched and we are unable to recall it. We cannot guarantee to cancel items from an order. The only opportunity we have to cancel is when waiting for product that is out of stock. Cancellation requests must be logged via E-mail, quoting your order number.

Please see our refund policy for further details.

GUARANTEES AND RETURNS

All items are guaranteed to be brand new and should reach you in perfect condition.

We will only replace items that are defective or sent in error. Please see our refund and returns policy for more information.